“We… applaud the Governor for keeping privacy concerns front and center in the development of this app,” writes Steven Brown, executive director of the ACLU of Rhode Island. “However, deployed incorrectly, the app has the potential to interfere with public health efforts, undermine trust, and violate individuals’ rights.“
Rhode Island Governor Gina Raimondo introduced Crush COVID RI, “the state’s pandemic response mobile app with a privacy-first focus.” The app is designed to provide Rhode Islanders “easy access to all of the resources required during the public health crisis, including a location diary that helps users identify the people and places they are in contact with and a symptom checking survey.”
Governor Raimondo called the app “a tool that’s going to really help Rhode island… We are one of the first few states in the country to roll out a one-stop app of this kind.”
But privacy rights advocates have some concerns.
“We… applaud the Governor for keeping privacy concerns front and center in the development of this app,” writes Steven Brown, executive director of the ACLU of Rhode Island. “However, deployed incorrectly, the app has the potential to interfere with public health efforts, undermine trust, and violate individuals’ rights.” The specific concerns of the ACLU are listed below.
Among the many features of the app, which will allow users to easily access information about COVID-19 and resources to deal with the pandemic, “the app will prompt you once a day to take a ten second survey. How are you feeling today? What are your symptoms? Do you have a fever? If everybody does that, we, over time, are going to get a good view, across the state” of pandemic hot spots, “and act quickly,” said the Governor.
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Privacy advocates are wary of yet another app that will collect personal information, and Governor Raimondo seemed aware of this. A “key feature” of the app is the Location Diary, an opt-in feature that will create a map of places you’ve visited and spent ten minutes or more. This private data will be stored on your phone only, assures Governor Raimondo, and may be accessed and shared only with your permission. The data is automatically deleted after 20 days.
No government or private company has access to the data, assures the Governor. If you volunteer your data to the Rhode Island Department of Health (RIDOH) the data will not be associated with your name, but with a number, and that data will not be shared with any other government agency or with any private company.
Raimondo said that when she instructed her team to build the app, she wanted something that protected people’s privacy and data in “an ironclad way.”
“No one is going to make you download this app. No one is going to make you turn on the Location Diary feature. No one is going to make you share the data,” said Raimondo.
RIDOH Director Dr Nicole Alexander Scott recognized that “some people are not going to be able to download and use the app because they may lack smartphone access.” Dr Alexander-Scott recommended that people use the information lines available by telephone and the internet to keep up with COVID-19 news and resources.
Local reporter Bill Bartholomew followed up on this noting that the very communities most at risk to COVID-19 may may the same communities that lack access to smart phones and apps.
“We are deliberately focused on making sure that our communities of color that are disproportionately impacted by COVID-19 continue to have to the services, to the information that’s needed as everyone,” said Dr Alexander-Scott, “and even more, because of the disproportionate impact.”
Dr Alexander-Scott also stressed that the app, now available in English and Spanish, will be translated into more languages.
The ACLU picked up on the issue of access, writing, “…we also support the state’s recognition that use of an app like this can only be part of the public health response to the pandemic, especially since some people will not have phones that can run the app or may have legitimate concerns about installing it, and those communities cannot be left out.”
The ACLU of Rhode Island, in their statement outlining privacy concerns regarding the app, writes,
“On the positive side, we are very pleased that the app allows residents to access important health resources without having to opt-in to the location tracking function; requires affirmative steps to engage the location-tracking feature of the app; keeps the location-tracking information solely on the phone unless and until the user agrees to share it with health authorities; and automatically deletes the tracking information after 20 days. These are all very constructive and important privacy-protective features, and we commend the Governor for limiting the app’s potentially invasive use.”
However, the ACLU seeks clarification on the following:
- Since the state is encouraging employers to have their employees use the app, what protections do those employees have if an employer seeks to require its use? What prevents a supermarket or other establishments from demanding its use as a condition of entry by customer?
- What guarantees are there that DOH will not end up sharing information it collects with law enforcement officials and others, even if for purported public health purposes, just as the Department has done with addresses in its database of COVID-19-positive individuals?
- Will the state have the app subjected to an independent third-party audit to ensure that it is working as proposed and providing the privacy protections that have been assured? [Michael Bilow, a reporter with Motif Magazine, asked the Governor, during the press briefing, if she has asked for third party validation of the app’s privacy features, which Governor Raimondo said was a “good idea” and something she will look into.]
- How will people be informed about future updates to the app so that they can choose whether to uninstall or otherwise stop using it if the features change?
Here’s the May 19 press conference where Raimondo talks about the new app. It has been edited so only the parts of the press conference concerning the app are included: